Frequently Asked Questions
Everything you need to know about your Diamondlady experience.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Since our pieces range from tailored fits to oversized silhouettes, we recommend checking your measurements against our specific charts for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee depending on your location.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer express shipping options at checkout which deliver within 1-2 business days for domestic orders.
Does Diamondlady ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated automatically during the checkout process.
How should I care for my Diamondlady garments?
To ensure longevity, we recommend following the care label instructions inside each piece. Generally, we suggest cold hand washing or professional dry cleaning for our delicate fabrics and embellished items.
Are your materials sustainably sourced?
We are committed to ethical fashion. Diamondlady works closely with certified suppliers to ensure that our fabrics are sourced responsibly and that our production processes minimize environmental impact.