Returns & Exchanges

At Diamondlady, we want you to feel as radiant as our collections, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your purchase doesn't perfectly match your style, we are here to ensure your exchange or refund is handled with elegance and care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully place the unworn items with original tags attached into the original packaging to ensure they remain protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned pieces, your refund or exchange will be processed within 5-7 business days.